UPDATE 6/11/15 5.30pm: GAME has tweeted to say Fallout 4 Pip-Boy Edition orders are "safe" - but failed to specify when the product will be delivered. There's no obvious pattern for who has and hasn't.įor anyone yet to reply to GAME's last message,the retailer wrote: "Please note, if you would like your order on release day we will need you to contact us before 12:00pm on Monday 9th November." There may still be time for this to all work out. Still others have been contacted, however. This new message, distributed around 6pm, explained that customers still wishing to keep their order would need to reply and provide a phone number for GAME to contact them over the weekend.Īs of this morning, a number of Eurogamer readers have got in contact to say this has not happened - despite replying to GAME's email as requested. Many GAME customers were notified via email early last Friday morning that their payment method had failed for their Pip-Boy Edition orders - but it was actually GAME's system at fault.Ī second email was then sent to customers, after many had spent hours on the phone to customer service trying to find out what had happened.
UPDATE 9/11/15 10.45am: Less than 24 hours from launch and some GAME customers are still waiting to hear if they will receive their £99 Fallout 4 Pip-Boy Edition, following the retailer's order errors last week.
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